5 Elements Studio is dedicated to making its studios, website and all other media and communications accessible. 5 Elements Studio, to that end, reviewing and modifying its website to improve its accessibility for people who use assistive technology or who have special needs. If you encounter any access barriers in our website, please call (214) 940-3445.
contact us if you have any questions.
5 Elements Studio will not sell or rent your personal information to anyone, for any reason, at any time. 5 Elements Studio uses and discloses your personal information only as follows:
To analyze site usage and improve the service;
To fulfill your requests and orders for certain products and services;
For market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
To third-party contractors that provide services to 5 Elements Studio and are bound by these same privacy restrictions;
As otherwise set forth in this Privacy and Security Policy.
We do not intentionally collect personally identifiable information from children under the age of thirteen. If we become aware that we have collected personally identifiable information from a user of the Site who is under the age of thirteen, we will remove that child’s personal information from our files.
When you visit 5 Elements Studio’s Website with the help of our third party authorized agents, we collect certain anonymous information about your visit. For example, we may monitor statistics such as the number of people that visit our site, peak hours of visits, which page(s) are visited on our site, from which domain our visitors come (e.g., google.com, yahoo.com, etc.), and which browsers people use to visit our site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, site-navigation pattern, etc.
By placing a “cookie” on your computer’s hard drive we can recognize you as a new or return user and personalize your experience. A cookie is a piece of data stored on your computer’s hard drive that enables us to track and target your experience on our site. Furthermore, our computer servers automatically record information that your browser sends whenever you
visit a website. These server logs may include information such as the date and time of your access to the Site, the length of time of your visit, the portions of the Site accessed, the number of times you visit and purchase from the Site, the IP address assigned to your computer, the type of browser used by your computer, the domain from which your connection to the Site originates, and one or more cookies that may uniquely identify your computer.
We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on the Site and the e-mails you receive from us (should you grant us permission to send e-mails to you). We keep this information for our internal use; we do not share it with others. This information is in no way tied to your personal information, including your e-mail address.
5 Elements Studio may also use non-personal identifiable information for internal business and marketing purposes and to help administer and improve 5 Elements Studio’s Website for your experience. We may use the information you provide in aggregate form for internal business purposes to analyze trends and site traffic patterns.
When you visit 5 Elements Studio’s Website or view one of our emails, we will use pixel tags or “clear” gifs to track links and/or similar technology to note some of the pages you visit on our website and to personalize your experience. We also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tag, tracking links, and similar technology in combination with your personally identifiable information.
Collection and the use of information.
“Personally identifiable information” is any information about you as an individual, such as your name, address, telephone number, credit card number, birth date, or email.
We collect personally identifiable information from you when you communicate with us via email, 5 Elements Studio’s Website, telephone or in writing, when you place an order or fill out a registration form, when you create an account, when you subscribe to our newsletter, when you post a user comment on our Blog, or when you participate in a contest, sweepstakes, survey or other promotion. When you place an order through 5 Elements Studio’s Website, we require that you provide your name,
email, shipping/billing address, phone number, credit card number and its expiration date in order to process and track your order. We may also maintain a record of your product purchases. Whether or not you provide your personally identifiable information to us is completely up to you, but if you choose not to provide the information we request, you may be unable
to use some of our services.
We collect this information to serve you better and to provide you with a customized experience while using 5 Elements Studio’s Website for browsing and shopping. We may use your personally identifiable information to: fulfill a request from you, such as to receive promotional emails, fulfill and deliver your orders, respond to your comments or questions, contact you if necessary while processing an order, and generate web analytics to compile user data for marketing purposes.
We may also combine the personally identifiable information that you provide to us with other personal information about you (such as demographic and past purchase information) from our records and from other sources for future marketing initiatives and to help us improve 5 Elements Studio’s Website presentation, and your overall experience. We do not ever rent or sell your email address with these organizations or with other third parties for marketing purposes.
5 Elements Studio may also share your personally identifiable information with third parties that perform services for us, such as our affiliates, advertisers, partners, potential business partners, and other unaffiliated entities, but only for the purposes of their performing such services for us. These companies and individuals are hired to perform functions on our behalf, such as fulfilling and processing orders, processing credit card payments, performing data and marketing analysis, fulfillment to process orders, and providing customer support. While such third parties may be provided with access to personally identifiable information needed to perform their function, they may not use or disclose such data for any other purpose. Additionally, 5 Elements Studio contractually obligates our service providers to maintain all the information collected for us in strict confidence.
For fraud protection and compliance with applicable law, we may disclose any information, including personally identifiable information, that we deem necessary. In the event another company buys the assets or ownership interests in 5 Elements Studio, your personally identifiable information may then belong to that other company, subject to the terms and conditions under which you provided it.
5 Elements Studio does not participate in the buying and/or selling of data we collect on users. If you wish for your data to be deleted out of our internal CRM, please contact us at: firstname.lastname@example.org
Security for 5 Elements Studio’s Website is in accordance with industry standards to protect the security of your personal
information both online and offline. Personally identifiable information is stored on computer servers in a controlled
environment that is reasonably protected from unauthorized misuse or disclosure. We use available technology and other
techniques to implement systems like firewalls, and/or encryption to secure marketing data transfers.
If you have any questions about security on our website, please email email@example.com